Privacy policy

PRELIMINARY ARTICLE - PREAMBLE

These privacy policies govern the collection and processing by Tiks Asia Ltd registered with the Hong Kong Companies Registry under number 76220272, whose registered office is located at 2/F, 12 MAU PING SAN TSUEN, SAI KUNG HONG KONG (hereinafter the "Provider") of personal data (hereinafter the "Personal Data") of users (hereinafter the "User") of the website https://www.shifumiz.com/ (hereinafter the "Site") when purchasing a ticket to attend an event organised by Fufu Company Ltd 2/F, 12 MAU PING SAN TSUEN, SAI KUNG 123 Hong Kong ("the Organiser").

They apply to all use by the User of the Site and its various services, including in particular browsing the Site, placing orders and making contact.

These Privacy Policies supplement the provisions applicable to the relationship between the Provider, the Organiser and the User, and must therefore be read in conjunction with the other applicable conditions accessible from the Site.

ARTICLE 1 - DATA CONTROLLERS

The Provider and the Organiser are the data processors (hereinafter referred to as "Data Controller "). In this capacity, the Data Controller undertakes to comply with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Law of the Hong Kong Special Administrative Region (hereinafter "PDPO").

If you have any questions about the management and use of your Personal Data, please contact the Data Controller:

To the following email address [email protected] ;

To the following postal address

TIKS ASIA LTD 2/F, 12 MAU PING SAN TSUEN, SAI KUNG HONG KONG

Fufu Company Ltd 2/F, 12 MAU PING SAN TSUEN, SAI KUNG 123 Hong Kong

The User is informed, however, that in certain cases and by way of exception, he/she will not be able to exercise his/her right to erasure and portability of data. Requests must be accompanied by a copy of a valid identity document.

ARTICLE 2 - COLLECTION AND PROCESSING OF PERSONAL DATA

The Personal Data communicated by the User to the Data Controller is subject to computer processing and is kept and used by the Data Controller for the purposes described in the aforementioned article and concerns :

Identification data (surname, first name, e-mail address, telephone number, postal address);

Connection data and cookies (IP addresses, connection logs) ;

Registering and managing subscriptions to organised events and providing the corresponding services;

Communication with Users in order to respond to their requests and enquiries;

Handling complaints and disputes;

Sending the User newsletters, information messages and promotional offers.

In particular, the Data Controller may collect personal data:

When the User consults the Site ;

When the User registers and creates a personal account on the Site ;

When making a purchase on the Site ;

While browsing the Site ;

During exchanges with the Data Controller or its teams via the Site or by telephone ;

When User request contact on the Site.

Furthermore, when the User visits the Site, browsing data may be collected and processed by the Data Controller or by any service provider of its choice for statistical purposes, in order to improve the use of the Site, and in particular to measure the number of pages viewed, the number of visits and the User's browsing path on the Site.

ARTICLE 3 - LEGAL BASIS FOR PROCESSING

Some of the processing carried out by the Data Controller in accordance with the purposes set out above is necessary to enable it to :

Fulfil its contractual obligations to certain Users;

Comply with its legal obligations;

To enable the User to browse the Site;

Process any purchases made by the User;

To meet certain legitimate interests relating in particular to its management.

In all other cases, the processing carried out by the Data Controller is possible insofar as the User has expressly consented to it.

ARTICLE 4 - SECURITY OF PERSONAL DATA

The Data Controller shall take all appropriate technical and organisational measures to ensure the security of the User's Personal Data, in particular against the loss, alteration, distribution or unlawful use of such data.

The Data Controller shall ensure that such measures are put in place for all operations carried out in the context of processing, and in particular during the collection of Personal Data, its storage and hosting.

In this respect, the Data Controller also ensures that any third parties it may call upon comply with this requirement to protect the User's Personal Data by implementing appropriate measures. The technical and organisational measures put in place may include the use of secure registration forms, encryption of certain data (such as bank details), and restricted access to Personal Data.

ARTICLE 5 - RECIPIENTS OF PERSONAL DATA

The User's Personal Data may be communicated to third-party subcontractors of the Data Controller to ensure access to and use of the Site and the smooth running of the event it is organising.

The User's Personal Data will not be communicated or transferred to third parties for commercial or promotional purposes, except :

Prior express agreement from the User or information

Via the completion of an online form by the User, which is subject to their prior and express agreement by means of a corresponding clickable button accessible when they are invited to provide Personal Data.

If the User no longer wishes to receive them, they can unsubscribe at any time by sending a request to the Data Controller:

To the following email address [email protected] ;

To the following postal address

TIKS ASIA LTD 2/F, 12 MAU PING SAN TSUEN, SAI KUNG HONG KONG

Fufu Company Ltd 2/F, 12 MAU PING SAN TSUEN, SAI KUNG 123 Hong Kong

In certain cases, the Data Controller may communicate the User's Personal Data to any administrative or judicial authority that so requests, in accordance with current legislation.

ARTICLE 6 - TRANSFER OF PERSONAL DATA

The information communicated may be transferred abroad for the purpose of fulfilling the contractual obligations to which the Data Controller is subject.

ARTICLE 7 - RETENTION PERIOD FOR PERSONAL DATA

The Data Controller will only keep the User's Personal Data for a limited period, determined according to the nature of the data in question and the processing concerned.

On this basis, the User's Personal Data will be kept for the following periods:

Identification data: 36 months from the last connection

Bank card: 36 months from last payment

Prospective customers: 12 months from the last activity on the Site.

In general, Personal Data is collected for a limited period of 3 years after the closure of the User's file.

Once these periods have elapsed, some of the Personal Data in question may be archived for the purposes of accounting management and the management of disputes or requisitions, for a period which may not exceed the legal requirements in these matters.

ARTICLE 8 - USER RIGHTS

In accordance with the PDPO, the User has the right to access, rectify, erase or delete all or part of his or her Personal Data, the right to object, and the right to limit the processing and portability of his or her Personal Data, which he or she may exercise by sending a letter to the Data Controller :

To the following email address [email protected] ;

To the following postal address

TIKS ASIA LTD 2/F, 12 MAU PING SAN TSUEN, SAI KUNG HONG KONG

Fufu Company Ltd 2/F, 12 MAU PING SAN TSUEN, SAI KUNG 123 Hong Kong

For processing based on the collection of the User's consent, the User also has the right to withdraw his/her consent at any time.

The User is advised that the exercise of these rights does not affect the validity of the processing operations carried out previously, nor the right of the Data Controller to archive some of the Personal Data in question, in accordance with the principles set out above. Such requests must be made by the User personally and in writing, signed and accompanied by a photocopy of an identity document bearing the signature of its holder.

This information will only be used to identify the User and will not be kept for longer than is necessary to process the response. The request shall specify the e-mail or postal address to which any reply should be sent. The Data Controller will have thirty (30) days to respond following receipt of the request.

ARTICLE 9 - USE OF COOKIES

A cookie is a file sent by a website when it is visited and stored in web browsers.

Generally speaking, cookies are used to measure and evaluate the behaviour of Users who visit a website (number of visitors, length of visits, items most frequently consulted, etc.). There are several types of cookies, some of which are non-identifying and others which are identifying. Some cookies may be associated with other data in order to personalise the User's experience on a website. When cookies are identifiers, they enable Personal Data to be collected and processed.

The Data Controller uses cookies when the User browses the Site. These cookies are used to measure the number of visitors to the Site, to provide the Data Controller with information on how the User uses the Site and to improve the User's experience on the Site. The cookies used by the Data Controller are stored for a maximum period of 13 (thirteen) months from the time they are first placed on the User's computer.

It is also possible that third parties may use cookies to collect data relating to the User's browsing. The Data Controller is in no way responsible for operations linked to the use of third-party cookies. The User has the option of configuring the operation of cookies installed on their computer by configuring their browser settings. If the User chooses to deactivate or block certain cookies, the functionalities associated with them (for example, personalising the browsing experience on the Site) cannot be applied.

The Site is up to date with the latest regulations in terms of cookie policy.

ARTICLE 10 - MODIFICATION OF CONFIDENTIALITY POLICIES

These Confidentiality Policies may be amended by the Data Controller at any time. In the event of a change to the Confidentiality Policies, the new version in force will apply to the User from the time of connection to the Site.

In the event of a dispute between the User and the Data Controller, the Privacy Policy to be taken into account will be that in force at the time of the events giving rise to the dispute.

ARTICLE 11 - DISPUTES

These terms and conditions are governed by and subject to the laws of Hong Kong, and in particular the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Law of the Hong Kong Special Administrative Region.

ALL DISPUTES TO WHICH THESE TERMS AND CONDITIONS MAY GIVE RISE, CONCERNING THEIR VALIDITY, INTERPRETATION, PERFORMANCE, TERMINATION, CONSEQUENCES AND CONSEQUENCES, SHALL BE SUBMITTED TO THE COMPETENT COURTS IN THE JURISDICTION IN WHICH THE USER'S PLACE OF RESIDENCE IS LOCATED.

Update: March 2024